Rachel’s talent at dissecting what the true issue is and getting to the bottom of things is a huge differentiator.
Everything Rachel does is customized; it is not by rote or out of a book. The best way to describe the experience is that she personalizes it. She brings herself to the table and is very present, which makes the experience real. I am very impressed by how much of herself she puts into it–the effort and the follow-up is incredible. She clearly cared deeply about our success and was ‘all-in’ with us.